Creators Dept respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

Information We Collect

We may collect the following information:

• Name

• Email address

• Phone number

• Company name

• Project details or inquiry information

• Technical data such as IP address, browser type, and website usage data

Information is collected when you submit a contact form, schedule a consultation, sign up for updates, or communicate with us directly.

How We Use Your Information

We use your information to:

• Respond to inquiries

• Schedule consultations and meetings

• Provide project updates and service communication

• Send invoices and administrative notices

• Improve our services and website functionality

SMS Communication

If you provide your mobile number and consent to receive text messages, we may send service-related SMS messages such as appointment confirmations, scheduling reminders, project updates, and time-sensitive notifications.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communication at any time by replying STOP to any message.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with trusted service providers who help us operate our business, such as payment processors, scheduling platforms, or communication tools. These providers are required to protect your information.

Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure.

Data Retention

We retain personal information only as long as necessary to provide services, fulfill contractual obligations, and comply with legal requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the email address below.

Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You may adjust your browser settings to refuse cookies.

Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Creators Dept

Email: pete@creatorsdept.com

Website: www.creatorsdept.com

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.